Our client is a global leader in the creating of sustainable innovations for a better world. Their aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models. To further improve the business in Serbia/Novi Sad, we are currently seeking a committed team member (f/m/d) for the position of

As a Customer Service Quotation Engineer (f/m/d), you are the first point of contact for customers and support and advise them with their service requests. You will independently identify technical components and prepare the appropriate quotations

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These will be your tasks:

• Preparation of spare parts and maintenance contract quotations and orders
• Complete order processing
• Checking and managing delivery dates for spare parts orders
• Carrying out the billing/invoicing of service calls and spare parts
• Contact person for customers
• General administrative activities in connection with order processing
• Supporting the Area Sales Manager in all organizational matters
• Administration of the customer relationship management system (CRM)
• Spare parts complaints processing

These are the qualifications we are looking for:

• Completed commercial education/apprenticeship with technical knowledge
• At least 2 – 3 years of professional experience is advantage
• Experienced MS Office skills
• Independent and accurate way of working, high affinity for numbers
• SAP knowledge is an advantage
• Hands- on mentality and high service orientation
• Organizational talent and enthusiasm
• Team orientation and communicative behavior
• Very good written and spoken Serbian and English skills, German language is an advantage

  The benefits:

• Apply your strengths in a successful international company with sustainable prospects for the future
• From onboarding to development and training opportunities - our client will support you in your potential
• Flat hierarchies and an open communication culture offer you the opportunity to actively shape company’s future
• Through employee events such as Summer and Christmas parties our client strengthen team spirit

office@adria-isg.eu
If you are interested in this challenging position we are looking forward to receiving your comprehensive application for ref.no. 102,037 preferably through our ISG career portal or via email.

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